First off, sorry to hear you’re having trouble with call quality. It can be super annoying when calls keep dropping! Disabling WiFi calling might help, so it’s definitely worth a shot. Here’s a quick guide on how to disable it, but keep in mind the exact steps might vary a little depending on your phone model and carrier.
On iPhone:
- Open the Settings app.
- Scroll down and tap on Phone.
- Tap on Wi-Fi Calling.
- Toggle off Wi-Fi Calling on This iPhone.
On Android:
Here’s where it can get a bit tricky because different manufacturers have slightly different interfaces. I’ll give you general steps and you might have to tweak them a bit based on your specific phone.
For Samsung Devices:
- Open the Phone app.
- Tap the three dots in the top right corner to open the menu.
- Go to Settings.
- Find and tap on Wi-Fi Calling.
- Toggle the switch off.
For Google Pixel:
- Open the Settings app.
- Tap on Network & internet.
- Find and tap on Mobile network (it might be under a section like SIMs or Advanced).
- Toggle off Wi-Fi Calling.
For Other Android Devices:
- Open the Settings app.
- Tap on Connections or Network & internet.
- Find Wi-Fi Calling and toggle it off.
If you still have issues with calls dropping after this, you might want to try a couple of other troubleshooting steps like restarting your phone or checking for any available software updates. Also, it could be a signal strength issue, so make sure you’re in an area with good cellular coverage.
Interestingly, some users find that switching carriers can significantly improve call quality, as coverage and support for features like WiFi calling can vary greatly. Another tip is to use a third-party app for calls, like WhatsApp or Skype, at least temporarily, to see if call quality improves.
Sometimes, simply resetting your network settings can help too. This won’t erase any of your data, but you’ll have to re-enter Wi-Fi passwords and possibly reconnect Bluetooth devices.
I hope this helps! If you encounter anything unusual or it doesn’t seem to work, feel free to ask back here.